Contact Us

We'd love to hear from you.

Our team is here to help with any questions about our products, orders, or services.

Send Us a Message

Fill out the form below and we will get back to you as soon as possible.

Contact Information

Email Us

decorcraftco168@outlook.com

We typically respond within 24 hours.

Call Us

+86 188 5970 7615

Our Location

Quanzhou, Fujian, China

Customer Support

Questions about products, orders, or services? We're here to help.

Handpicked Décor

Carefully selected pieces for beautiful home and garden spaces.

Secure Shopping

Safe and secure checkout for a worry-free shopping experience.

Reliable Delivery

Carefully handled and reliably delivered to your destination.

Customer Support

We're here to help with questions about products, orders, and services.

Need Help?

Frequently Asked Questions

Find quick answers to some of the most common questions about shopping with DecorCraftCo.

  • We offer shipping to the destinations currently available at checkout. Enter your shipping address during checkout to view the available delivery options for your location.

  • Delivery times may vary depending on your location and the item ordered. Please refer to our Shipping Policy for more information about processing and estimated delivery times.

  • When tracking information is available, you will receive an email with your order tracking details. You can use the provided tracking information to follow your shipment.

  • Please contact us as soon as possible and include your order information and clear photos of the item and packaging. We will review the situation and work with you to find an appropriate solution.

  • If you have an issue with your order or would like to request a return or exchange, please contact us first. We review each request based on the item and order situation and will provide an appropriate solution. Please refer to our Return & Refund Policy for more information.

  • You can send us a message using the contact form on this page or email us at decorcraftco168@outlook.com. We typically respond within 24 hours.