Personalized Crystal Family Photo Keepsake with Solid Wood Base

Enjoy free shipping on all orders.

Because each item is personalized and made to order, production takes 4–7 business days, followed by 15–27 business days for shipping. Estimated total delivery time is 19–34 business days, depending on destination and customization requirements.

Custom-made and personalized items are not eligible for returns or exchanges due to change of mind or customer-submitted personalization errors.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at customsouvenirs@decorcraftco.com with your order number and clear photos or videos. Please keep the item and original packaging until our review is complete.

Approved refunds are issued to the original payment method within 5-7 business days after inspection. Please contact us before sending anything back.

Each item is made to order using the photos and personalization details you provide.

Please upload clear, well-lit JPG or PNG photo(s) with the subject fully visible. Avoid blurry, dark, filtered, or heavily cropped images. Please upload the required photo(s) shown above.

Before placing your order, carefully review all photos, names, dates, spelling, options, and other customization details. Production begins after your order information and uploaded photos are received.

Uploaded photos are used for production, quality checks, and customer support in accordance with our Privacy Policy. For privacy-related questions or deletion requests, please contact us at customsouvenirs@decorcraftco.com.